Shipping Policy

Delivery Time When you place an order, we immediately start processing your order for shipment. It may take 7 to 14 days until you receive the package.

 

Cancellation When you want to cancel an order, you have the possibility to do so within 24 hours after placing the order. Please send us an email at info@easyhear-za.com and we will refund the amount to your account. If you decide to cancel after the 24 hours have passed, we have already started processing the package and cannot execute the cancellation.

 

Delivery Issues: If you haven't received your order within the expected delivery time, please contact our customer service at info@easyhear-za.com. We will do our best to track your order and ensure you receive it as soon as possible. Please make sure that the delivery address you provide during checkout is correct. EasyHear is not responsible for packages delivered to incorrect or invalid addresses.